The primary purpose of this function is the general setup of the rules and settings relating to passwords used in the system. It allows you to set/maintain your company specific password rules, and the message details emailed to users as part of the ‘forgotten password’ facility on the login page.
No. of Days for Password Change
If your security policy states that users must change their password every x number of days, then you can enter the number of days here. E.g. if you enter 60, users will be prompted to change their password when they login every 60 days. This can be overridden in User Details for users that may be an exception to the general rule.
No. of Passwords to be kept per user
If you want to ensure that when changing their password users enter a different password to their last password choice (or choices), then enter the number of passwords to verify against. For example, if you enter 5, then the user will have to use 5 unique passwords before being allowed to use the same one again.
Force All Users to Change Password
Select this option to force all users to change password. Users will be prompted to change their password the next time they log in. They must enter their current password before setting a new password.
(Excluding E-commerce Users)
This option works in conjunction with the ‘Force All Users to Change Password’ selection. If you don’t want to include your e-commerce users (B2B Portal customers) then select this option.
Password Format
Here you set your company rules about how a password should be formatted. You have the following components available:
- Minimum length
- Minimum number of lower case letters the password must contain
- Minimum numbers of upper case letters the password must contain
- Minimum number of numeric the password must contain
- Minimum number of symbol characters the password must contain
Forgotten Password
On the login page, there is a ‘Forgotten Password?’ link available. If a user clicks on that link and enters their email address, the system resets their password to a randomly generated 6-digit code and sends them an email with their user ID and the temporary password. You can set the sender address, subject and body of that email here.
From
Enter a general email address that will be used as the sender’s address on the email. For example: it-dept@MyCompany.com.au.
Subject
Enter the subject for the email. For example: Have you forgotten your OA password?
Body
Enter the body details of the email. You can insert the User Id and Password into the body of the email by entering the placeholders ((USERNAME) and ((PASSWORD)) where you want the data to appear. The email will be sent in plain text format – no HTML is available.
For example:
Hi there,
Your Online Advantage user code is ((USERNAME)) and password is ((PASSWORD)).
If you’d like to change it, simply sign in to Online Advantage, select ‘Change Password’ at the menu and follow the prompts.
Regards, the Online Advantage support team.
Note: in later versions this email body is obsolete as the ‘Forgotten Password Reminder’ email has been replaced with a formatted HTML embedded email body.
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