FAQ

Frequently Asked Questions

March 30, 2015 Frequently Asked Questions

­ Browser How do I set up my browser? Tabs – how do you turn them on? Trusted Sites – how do I add those in? Return to the Top ­ Reporting Why does the stationery layout change between printers? Why doesn’t my PC printer print? What’s the Cube? How can I schedule a report? […]

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Why has all network printing stopped?

March 30, 2015 Frequently Asked Questions

There have been occasions where all network printing from Online Advantage has stopped whilst everything else appears to be functioning perfectly. We have found that the cause is usually when someone attempts to print to print to an ‘interactive’ print queue like the “Microsoft XPS Document Writer’ printer. What is an ‘interactive’ printer? It is […]

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Why does the stationery layout change between printers?

March 30, 2015 Frequently Asked Questions

It is normal that the “same” report or document can print in a slightly different way on different printers. In fact it is possible that the same report/document could look different when printed on the same printer because it all depends on the printer driver settings. Printer drivers are a piece of software that typically […]

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