Frequently Asked Questions Library

Frequently Asked Questions

Browser

How do I set up my IE browser?
Tabs – how do you turn them on in IE?
Trusted Sites – how do I add those in?
How do I set up my Edge browser (Non-Technical Users)?
How do I set up my Edge browser (Technical Users)?
Local Printing – how do you disable pop-up in Edge?
Browser Saved Passwords – how do you disable in Edge?

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Reporting

Why does the stationery layout change between printers?
Why doesn’t my PC printer print?
What’s the Cube?
How can I schedule a report?
Why has all network printing stopped?
Why can’t I see Network Printers?

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General

User limit reached?
How do I make a Country appear on the list when entering an address?
Can I change a Products Code?
How do I do a screen capture?
Why are my sent emails failing?
How can I improve my clipboard?

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Order Management

Why is a Picking Docket not being created?

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Inventory

Can I change a Products Code?
Adding Sizes & Colours to Products
My barcode not reading

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Accounts Receivable

How do I reverse a Cash Receipt?

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Accounts Payable

What is Held vs Sent in Banking?
How to process a Prepayment?

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