Purpose
This procedure allows a Picking Docket to be reset back to its original Order Entry ‘Committed’ status. This function is typically used when a Picking Docket has been printed in error, or when your customer service people want to make changes to the order and produce a picking docket at some later time.
NOTE: It is recommended that when you reset a Picking Docket, you 1st retrieve any paper copies of the docket from the warehouse picking staff to prevent any work being performed on the despatch of the docket in question.
You may reset multiple picking dockets or a single picking docket as required. The orders must have a status of ‘in picking’ and may be ‘sales’ or ‘transfer type orders.
Data Input
Step 1 – Fixed Filters
Enter the filter criteria to match the required order. You may choose an ‘Order Run Number’ to select all the orders on a specified picking docket run, or filter for a particular order number.
Step 2 – Selected Items
The orders matching the entered filter criteria are presented in the form of a list for verification. You may exclude orders from having the picking docket status reset by de-selecting them.
Select Submit to reset the selected picking docket(s).
All details relating to the picking docket are cleared from inventory i.e. quantity ‘on pick’ is moved back to quantity ‘committed’ and the order is set back to its original order entry status. Orders that have already been invoiced cannot be reset.
NOTE: If the order is set to ‘Cancel Back Orders’, any back ordered items that have been added to this item during the generation of the picking docket will be cancelled if the picking docket is reset. This is an unlikely scenario given the customer is probably set to “Cancel Back Orders” as their picking method so they wouldn’t have any back order being added to the order during picking, but still something to be mindful of.
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